Thermocold - Innovative systems for heating and air conditioning

Online support (7)

garanzia

All Thermocold products are covered by a standard 12-months warranty from the date of first start-up. This period can be extended up to 66 months, by choosing a warranty extension plan during the purchase phase and by signing a maintenance contract for the entire warranty period.

The pre-sales service offers free consultations to suggest warranty extensions and adequate control and maintenance activities.

For further information fill out the dedicated form available in Online service support.

manutezione

Plan interventions and save operating costs!

A regular preventive maintenance has always been the key to ensure peak performance of your HVAC system over time and to increase its lifetime. Your HVAC system has been designed to run for a long time, even longer than you imagine: without a proper maintenance plan, these systems can suffer performance losses over time and lose efficiency year after year.
Scheduling regular preventive maintenance can guarantee your system the ideal operating conditions and maximum energy savings.

The right maintenance plan will allow you to:
- prevent inconveniences or anomalies that can generate more expensive problems, saving on direct and indirect costs;
- save on operations, up to 25% of costs;
- save on energy, as scheduled maintenance ensures maximum efficiency for your refrigeration unit.

By preventing sudden breakdowns, you can avoid expensive repairs or unexpected plant shutdowns, simply by carrying out adequate constant monitoring and maintenance.

For further information please contact a local Thermocold Distributor or fill out the dedicated form available in Quick info request

Centri assistenza

Thermocold is…. Everywhere!

Contact your local Thermocold Distributor for information, support and maintenance services.
Our Service network is spread worldwide with more than 50 distributors available to support you to ensure your HVAC system keeps high performance and the same efficiency for the whole lifetime of the unit.

For further information please contact a local Thermocold Distributor or fill out the dedicated form available in Quick info request

Start-up

avviamenti

The start-up of a Thermocold unit is performed by authorized Distributors only, in charge to verify the correct installation and carry out the first commissioning of the unit.
The intervention of our specialized technicians guarantees optimal operation of the unit by activating the Warranty period.

Through our Distributors network we ensure our customers an accurate, fast and effective service: a correct first start-up together with a scheduled maintenance plan will allow efficient operation for the entire lifetime of the unit.

For the first start-up of a new unit, contact your local distributor or fill out the dedicated form available in Online service support.

Interventions

interventi

Thermocold guarantees its customers a quick and accurate service for any type of repair, intervention and maintenance of the unit thanks to a specialized technician's team.
Ordinary and extraordinary maintenance interventions made by our specialized technicians, can ensure a perfect equipment operation and can prevent loss of efficiency over time.

With a correct maintenance activity, possible signs of wear or damage can be recognized in time, avoiding major repairs with the related additional costs.

Fill out the dedicated form available in Online service support.

WHAT TO DO?
Just provide us few simple information such as the unit serial number, the installation site address and the reason of the intervention. Photos and videos can help us to quickly identify the ideal solution.

Spare parts

parts

Thermocold guarantees the availability of original spare parts, supplied directly from our factory.

Thanks to a large dedicated warehouse, we guarantee our customers fast deliveries to promptly restore the unit operation.

Fill out the dedicated form available in Online service support.

After sales Service

assistenza postvendita

Thermocold After sales service

Providing an excellent after-sales service means always guaranteeing the fine-tuning of the installed units and carrying out ordinary and extraordinary maintenance interventions to achieve the highest standards of quality and efficiency.

The Thermocold After-sales Service is close to its customers through highly qualified and updated technicians thanks to the constant training and updating activities carried out in the company.

DO YOU NEED HELP?


I NEED TECHNICAL DOCUMENTATION

Thermocold literature of current products portfolio is available in the Download Area. If you have lost the technical documentation of an already installed unit and want to request a copy (wiring diagrams, manuals, etc.) fill out the dedicated form available in Online service support.


I NEED TECHNICAL INFORMATION

If you are looking for support from our technicians or need specific information fill out the dedicated form available in Online service support


I HAVE TO START-UP A THERMOCOLD UNIT

For the first start-up of a new unit, contact your local distributor or fill out the dedicated form available in Online service support.


I NEED TO BUY SPARE PARTS

If you need a quote for an original spare part, supplied directly from our factory, fill out the dedicated form available in Online service support.


I WANT TO REQUEST AN INTERVENTION

If you need to request an intervention (interventions under warranty, repairs, maintenance, etc.) fill out the dedicated form available in Online service support.

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