Thermocold guarantees its customers a quick and accurate service for any type of repair, intervention and maintenance of the unit thanks to a specialized technician's team.
Ordinary and extraordinary maintenance interventions made by our specialized technicians, can ensure a perfect equipment operation and can prevent loss of efficiency over time.

With a correct maintenance activity, possible signs of wear or damage can be recognized in time, avoiding major repairs with the related additional costs.

Fill out the dedicated form available in Online service support.

WHAT TO DO?
Just provide us few simple information such as the unit serial number, the installation site address and the reason of the intervention. Photos and videos can help us to quickly identify the ideal solution.

Thermocold guarantees the availability of original spare parts, supplied directly from our factory.

Thanks to a large dedicated warehouse, we guarantee our customers fast deliveries to promptly restore the unit operation.

Fill out the dedicated form available in Online service support.

Thermocold After sales service

Providing an excellent after-sales service means always guaranteeing the fine-tuning of the installed units and carrying out ordinary and extraordinary maintenance interventions to achieve the highest standards of quality and efficiency.

The Thermocold After-sales Service is close to its customers through highly qualified and updated technicians thanks to the constant training and updating activities carried out in the company.

DO YOU NEED HELP?

I NEED TECHNICAL DOCUMENTATION

Thermocold literature of current products portfolio is available in the Download Area. If you have lost the technical documentation of an already installed unit and want to request a copy (wiring diagrams, manuals, etc.) fill out the dedicated form available in Online service support.

I NEED TECHNICAL INFORMATION

If you are looking for support from our technicians or need specific information fill out the dedicated form available in Online service support

I HAVE TO START-UP A THERMOCOLD UNIT

For the first start-up of a new unit, contact your local distributor or fill out the dedicated form available in Online service support.

I NEED TO BUY SPARE PARTS

If you need a quote for an original spare part, supplied directly from our factory, fill out the dedicated form available in Online service support.

I WANT TO REQUEST AN INTERVENTION

If you need to request an intervention (interventions under warranty, repairs, maintenance, etc.) fill out the dedicated form available in Online service support.

Thermocold accepts the challenge in the sector of green and sustainable design creating an innovative chiller that uses the largest renewable energy resource existing: the air.

The HEVA FC units, the new Chiller Free cooling designed by Thermocold, are the more efficient solution for the water cooling in every climatic zone charcterized by low outdoor temperatures during the most of the year.

The Free cooling technology permit to chill the water exploiting the low outdoor temperatures producing energy saving up to 70%.

The units are equipped with Eco-profile axial fans, semi-hermetic screw compressors and shell & tube heat exchangers and are available in a wide power range between 312 and 1205 kW.

NO GLYCOL VERSION
The use of ethylene glycol helps to prevent ice from forming in the external coil but in some applications it cannot be used antifreeze solutions. Thanks to an intermediate exchanger in the unit is possible to limit the use of these substances just inside the unit.